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Harbison Operations Consulting has over 30 years of Automotive / RV industry experience. Contact us today with all your Operations needs. Russ@harbops.com
We are a full service Operations Consulting Company. Offering Training, Audits, Technical support operations and call center setup/management for Roadside Service and Warranty Claims along with Social media assistance for the Service / Parts and Warranty for Automotive / RV industries.
We are a full service Operations Consulting Company. Offering Training, Audits, Technical support operations and call center setup/management for Roadside Service and Warranty Claims along with Social media assistance for the Service / Parts and Warranty for Automotive / RV industries.
Service Advisor / Manager Training
Service Advisor / Manager Training
We offer inhouse training on day to day operations, Upselling of service at time of delivery and service appointments, Tech Productivity and Efficiency, Understanding the "why" behind daily numbers and the need to audit those numbers.
Parts Management and Inventory Control
Parts Management and Inventory Control
We offer inhouse and video conference training on Parts upselling, inventory management and pricing, along with assistance in finding suppliers if needed.
Warranty Management
Warranty Management
Harbison Operations are experts in Warranty writing, claims, collections and adjudication. We offer outside adjudication of claims to fit all needs and budgets.
Technical Support and Call Center solutions.
Technical Support and Call Center solutions.
We have a staff of well trained Call Center Technical support Techs that can field your calls from customers for Roadside, ESC contracts or what ever your needs maybe.
Social Media Support and Management
Social Media Support and Management
We have a staff of social media advisors to help you setup, grow and teach you to use social media to its full effect. Our staff can help you gain followers to increase business and present your product to the growing world.
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